Q: What types of wigs do you offer?
A: At Jasad Hair, we offer a wide variety of wigs including synthetic wigs, human hair wigs, lace front wigs, full lace wigs, and custom wigs to meet your unique style and preference.
Q: How do I choose the right wig for me?
A: Selecting the right wig involves considering factors such as the wig type (synthetic vs. human hair), cap construction, length, color, and your lifestyle. Our knowledgeable customer service team is here to assist you in finding the perfect wig to match your needs.
Q: How do I care for my Jasad Hair wig?
A: Proper care is essential to maintain the longevity and appearance of your wig. We recommend using gentle, sulfate-free shampoos and conditioners, avoiding excessive heat, and storing your wig on a wig stand when not in use. Detailed care instructions are provided with each purchase.
Q: Can I style my wig with heat tools?
A: Our human hair wigs can be styled with heat tools just like your natural hair. For synthetic wigs, please check the product description to see if they are heat-friendly. Always use heat tools on a low setting to avoid damage.
Q: Do you offer custom wigs?
A: Yes, we offer custom wig services to create a wig that perfectly matches your desired style, color, and fit. Contact us with your specifications, and our team will work with you to bring your vision to life.
Q: What is your return and exchange policy?
A: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your wig, you can return or exchange it within 30 days of receipt, provided it is in its original condition. Please review our detailed return policy for more information.
Q: How long will it take to receive my order?
A: Orders are processed within 2-3 business days and shipping times vary based on your location and chosen shipping method. You will receive a tracking number once your order has shipped.
Q: Do you ship internationally?
A: Yes, we offer international shipping to most countries. Shipping costs and delivery times will be calculated at checkout based on your location.